reservations@loscauquenes.com

(54 11) 4735 2648




reservations@loscauquenes.com

(54 11) 4735 2648

cauquen

Terms and conditions

Terms and conditions

All fees are exempt from VAT, Law 19,640. All benefits and / or promotions on this site (www.loscauquenes.com) can not be combined with other promotions. Valid for bookings direct passengers while stocks of 10 rooms.

Company name: Los Cauquenes Ushuaia S.A.
Address: De la Ermita 3462, Barrio Bahía Cauquén, Ushuaia, Tierra del Fuego, República Argentina.

Terms and conditions of special programs

Pre/Post Cruise
Cannot be combined with other promotions. Valid for a maximum of 10 guestrooms. Valid: Stays until December 23rd 2016 and during March 2017. Spa option includes: 1 night stay in Standard Mountain View room, spa circuit, a 1-hour facial or body treatment and a 20 minutes relaxing massage per person. Day Use Option includes: Standard Mountain View room from 10am till 6pm and free access to the Spa. All options includes: 1 lunch or dinner at Reinamora Restaurant which includes: Main Course, dessert and 1 non-alcoholic beverage, in/out port or airport transfer. Rates Expressed in US Dollars. Tax exempted according to Law 19.640. Los Cauquenes, Ushuaia S.A. CUIT: 30-70878742-2. De la Ermita 3462. Barrio Bahía Cauquén. Tierra del Fuego, Argentina. 

Summer in Los Cauquenes
Cannot be combined with other promotions. Valid for a maximum of 10 guestrooms. Price per person, per night, double base in Standard Room Mountain View. (*) Valid for stays during October, November until December 23rd 2016 and March 2017. (**) Valid for stays from January 7th until February 28th 2017. 20% Discount in the second room (for under 18 years old). Rates Expressed in US Dollars. Payments: it is requested a 100% deposit (non-refundable in case of cancelation or dates modification). The payment should be credited within 5 working days after booking confirmation.
Payments and Cancellations: The total stay must be paid 15 days before the check-in. Cancellations or changes requested within 15 days prior to the date of check-in will be 100% charged.

Romantic Getaway
Cannot be combined with other promotions. Valid for a maximum of 10 guestrooms. Valid: Stays until December 23 rd 2016. Prices for 3 nights stay, per person, double base in Standard Room Mountain View (USD 440) or in double base Senior Suite (USD 995). Includes: Accommodation, 1 dinner per person: 1 reception cocktail, 1 starter to share, 1 main course, 1 dessert to share, 1 glass of wine and 1 non-alcoholic beverage. Senior Suite category includes Jacuzzi with rose petals. Transfer to and from the Airport (not included port transfer). Prices are in US Dollars and are per person.

Spa Experience
Cannot be combined with other promotions. Valid for a maximum of 10 guestrooms. Valid: Stays until December 23 rd 2016. Prices per person, for 3 nights stay, double base in Standard Room Mountain View. Includes: Accommodation, a 1-hour facial or body treatment per person, a 20 minutes relaxing massage per person, 1 surprise gift and a Cauquenes Blend tea tin from Tealosophy. Transfer to and from the Airport (not included port transfer). Prices are in US Dollars and are per person.

Gourmet Experience
Cannot be combined with other promotions. Valid for a maximum of 10 guestrooms. Valid: Stays until December 23 rd 2016. Price for 3 nights stay, per person, double base in Standard Room Mountain View. The rate includes: Accommodation, a 5-course tasting dinner per person, interview with our chef to design together the menu, 1 Cauquenes Blend tea tin from Tealosophy. Transfer to and from the Airport (not included port transfer). Prices are in US Dollars and are per person.

Full Day Experience
Cannot be combined with other promotions. Valid for a maximum of 10 guestrooms. Valid: Stays until December 23 rd 2016. Price per night, per person, double base in Standard Room Mountain View. The rates includes: Accommodation, 1 dinner (Starter, Main Course, Dessert and soft drink per person), 1 Cauquenes Blend tea tin from Tealosophy, transfers to and from the Airport (not included port transfer), 1 experience to be confirmed in Ushuaia between: Glacial Adventure, Trails in the Park, Gourmet Picnic on the Bay, Sailing along the Beagle Channel, The City at the End of the World, The End of the World Train First Class and Penguin Colony (seasonal from November till March) and1 lunch box during the experience. Rates Expressed in US Dollars. Tax exempted according to Law 19.640. Los Cauquenes, Ushuaia S.A. CUIT: 30-70878742-2. De la Ermita 3462. Barrio Bahía Cauquén. Tierra del Fuego. Argentina.

Autumn in Los Cauquenes
Cannot be combined with other promotions. Valid for a maximum of 10 guestrooms. Rates valid until May 31st, booking a minimum of 3 nights. Valid: Stays during May and June 2016. Price per person, per night, double base in Standard Room Mountain View. The rates includes: Accommodation, American buffet breakfast, 1 dinner (Starter, Main Course, Dessert and soft drink per person), transfers to and from the Airport (not included port transfer). Rates Expressed in US Dollars.

Honey Moon
Cannot be combined with other promotions. Valid for a maximum of 10 guestrooms. Valid: Stays until December 23 rd 2016. Price for 3 nights stay, per person, double base in Standard Room Mountain View. The rate includes: Accommodation, 3 nights accommodation, 30-minute massage per person, Dinner at Akawaia and Champagne & chocolates. Transfer to and from the Airport (not included port transfer). Prices are in US Dollars and are per person.

Winter in Los Cauquenes
Cannot be combined with other promotions. Valid for a maximum of 10 guestrooms. Rates valid for a minimum of 3 or 7 nights stays from July 1st till July 9th and for August until September 2016. Price per person, per night, double base in Standard Room Mountain View. The rates includes: Accommodation, American buffet breakfast, 1 dinner (Main Course, Dessert and soft drink per person), In/Out Airport Transfer, shuttle service to Cerro Castor and Ushuaia City Center with fixed hours, Access to the Spa & Gym. 20% Discount in the second room (for under 18 years old). Rates Expressed in US Dollars. Payments: it is requested a 100% deposit (non-refundable in case of cancelation or dates modification). The payment should be credited within 5 working days after booking confirmation.

Program and Benefits for guests

HERTZ
Valid discount on counter rate, cannot be combined with other promotions. Subject to availability at time of booking. Valid for direct passengers reservations. Not valid for high season, holidays, long weekends, Christmas and New Year.

Experiences at the end of the world

OFFICIAL OPERATOR: Experiencia Austral E.V.T. Leg. N°15522

Ushuaia by Los Cauquenes experiences are offered only to guests staying at Los Cauquenes Resort + Spa + Experiences. The Experiences are offered in Spanish / English spoken. Except Cooking Class that it is only in Spanish spoken.

TERMS AND CONDITIONS
• Not apt for visitors with reduced capacity for moving around. • Outings are subject to weather conditions. In case any paid activity is not carried out, it will be compensated with another with the same rate. • The company will be able to cancel any circuit when the due cancellations are because of major force, delays which are beyond the company´s control, natural happenings such as earthquakes, floodings, pests, or similar, all of which may eventually occur before or during the planned activities and may cause delays or make difficulties in any way, or even prevent the regular activities promised by the company to be carried out, partially or totally.
• The company holds the right to modify or alter –partial or in total- the daily activities planned before or during those activities.
• Experiences will be taken into account when the minimum of passengers is the corresponding.
• There is a maximum of passengers permitted for some experiences. Once completed, there will not be more space for other passengers.

RATES & PAYES APLICATION
• Rates are expressed in US dollars. They are per person and in regular. They are subject to eventual changes without previous notice.
• According to Law 1964 about industrial promotions in Argentina, Los Cauquenes Ushuaia SA and Experiencia Austral E.V.T LEG N° 15522, are exempted to charge the value added tax as well as the income of the 5% on the Value Added Tax according to RG 3337.
• Payments will be made on the dates agreed upon, in US dollar or the equivalent in argentine pesos at the rate of exchange for seller for the closing of the previous day, published on www.dolarhoy.com plus 2 cents.

CANCELLATION POLICY
• Reservations will be considered cancelled when requested in writing and its reception and cancellation is confirmed by the company.
• No cancellation penalty will apply 72 hours prior to the experience beginning. For those reservations guaranteed by a down payment, the amount will be considered as credit for the client for other services
• Reservations cancelled within 72 hours before the experience beginning will hold a 100% charge.
• Once the itineraries have started, the hotel will not be responsible for any cancellations or interruptions of the activities in question by visitors for personal reasons of any sort. No claims or refunds will apply.

DOCUMENTS
• It is the exclusive passenger responsibility to count with the personal documentations required by the due authorities. For Argentine tourists: DNI. For foreigners: Passport.
• The company will not be held responsible for any personal documentation required and that may be missing, be that because of its state or validity, at the moment of starting the trip as well as any damages or losses that may eventually occur as a result of such situations.

LIMITATIONS TO THE RIGHT TO STAY
• The company holds the right to maintain within the group or make a participant of any outing leave the tour at any point when his or her behavior, way of being, health state or any other important reason considered by the company may put the other members of a group in danger, disturb them in any way or affect the success or the normal development of the activity.

Free-of-charge transport to and from the Airport

Direct bookings are serviced Shuttle Airport - Hotel - Airport without charge. Not applicable benefits and promotions from third parties. Transfers from the airport to the hotel should be required along with flight information 24 hours in advance. Los Cauquenes is committed to confirm via email. Otherwise, it will be subject to availability and will be an additional charge . Please send flight information to reservas@loscauquenes.com and copy conserjeria@loscauquenes.com