Three years ago we began to put into practice a sustainable management plan. First, we established our policy and implemented good practices involving all the staff, then we designed a system of sustainable management and obtained the Biosphere Hotel certification in 2012. Since May 2015, we became part of Green Leader By Trip Advisor being Green Leaders Silver Level.
The Green Leader By Trip Advisor standard recognizes hotels and B&Bs that engage in environmentally friendly practices, making it easier for travelers to find and book a greener stay.
This program was developed with help from national and international green industry experts including the US Green Building Council's LEED Certification Program, the United Nations Environment Program, the US Environmental Protection Agency's ENERGY STAR program, and other sustainability experts.
By being part of Green Leaders, Los Cauquenes meets certain requirements, which helps and brings to minimize its impact on the environment while promoting the social and economic development of the local community. Our resort offers its guests a quality, distinctive product maximizing the tourism experience by integrating visitors into the community life through a deep knowledge of the value the destination has to offer.
Sustainable Tourism Policy
Aware of being part of an exceptional environment in need of protection, our goal has been to create experiences that are a turning point in the idea of luxury and personalized service for our visitors. At Los Cauquenes Resort + Spa + Experiences we constantly strive to guarantee maximum comfort, quality service and assistance to each guest, while remaining committed to protect the natural and historic attractions of Ushuaia as a destination. We operate our business in a responsible way, keeping in mind the welfare of our visitors and of our community. Los Cauquenes Resort + Spa + Experiences pledges to minimize the impact of its operation on the environment through continuous improvement and by complying with environmental regulations and abiding by the principles of the World Charter for Sustainable Tourism. All our staff is involved in our responsible management efforts to guarantee an unforgettable stay in the End of the World not only to our guests of today but also to our guests of tomorrow.
Some of the environmentally responsible activities we are carrying out:
- Paper Recycling Program of the Garrahan Pediatric Hospital – 21 kg of paper to be recycled in the first half of 2012; 278 kg of paper to be recycled throughout 2013
- We participate in the Check Out for Nature program in partnership with Fundación Vida Silvestre (WWF)
- Los Cauquenes joined the Hour of the Planet campaign in 2013, 2014 and 2015.
- We have signage to promote awareness and responsibility for the environment through the rational use of towelsand bed linen, water, electricity, etc.
- Selecting responsible suppliers is one of our priorities
- We organize cultural activities and talks on responsibility issues such as the gathering of garbage on the coast and the preservation of the ozone layer, and on Fuegian wildlife; plus conferences by renowned cuisine experts. Activities for Children’s Day.
- Our Experiences are in tune with nature and the care for the environment, that’s why we give out information and tips on the subject during these activities.
- Sustainable Leadership Award – British-Argentine Chamber of Commerce
- A room restored and specially equipped to accommodate guests with reduced mobility.
- We carry out programs to check-up and redesign our equipment to reduce energy and resources consumption. For example, in 2014 we began to install water saving devices which save water by increasing pressure.
- Light systems including presence-detecting sensors in service areas.
- Low-consumption and LED lighting devices.
- Double glass windows were installed for the optimization of the air-conditioning system.
- Electricity reduction – Magnetic card switches.
- Water consumption reduction: comparing 2012 and 2013, the water consumption per guest dropped 20 percent year-on-year between the months of August and December. This was achieved by diminishing by 45 percent the flow at the water outlets to avoid excessive volume and pressure.
- Saving energy, we have reduced our carbon footprint and contributed to the fight against the greenhouse effect and the climate changes already evident in Patagonia. On average, there was a decrease of 5 kg per guest in CO2 emissions between 2012 and 2013.
- We are aware that the long-term sustainability of the hotel industry requires efficiency, energy consumption reduction in all areas and the use of ever-cleaner energy sources. In 2012, the average energy consumption per guest was 8.1 kWh/guest. In 2013, it was 7.7 kWh/guest.
- The Housekeeping products we use are eco-friendly. In the hotel’s spa, daily controls guarantee that we use the exact amount of products needed to keep the water clean and clear, without waste or pollution.
- Hazardous Waste – In 2013, the amount of discarded batteries was reduced by 50 percent, while the vegetable oil waste was reduced by 28 percent. Regarding oils, the data in the table concern the kg of oil delivered for treatment process (reduced by incineration to be reused as sanitary filling)
- Electric and electronic refuse – Fourteen electrical and electronic devices were delivered to be recycled in 2013. We joined the Reciclar para Capacitar Ushuaia program. Through this recycling scheme, the people in charge receive donations of electronic devices, mend them whenever possible and give them to institutions that can make good use of them. When they are damaged beyond repair, they get them ready for recycling.